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How damangames Handles Your Personal Data

At damangames, we take your personal data seriously — what we collect, why we collect it, and how long we keep it are all set out clearly here.

Data collected only as neededUPI & Paytm transactions securedYour rights clearly explainedContact us to request changesIndia-region policy scope

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What We Collect and Why We Need It

damangames Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account on damangames, we collect the details you provide during registration — your name, email address, phone number and, where required for payment processing, identity verification documents. We also collect technical data such as your device type, browser, and IP address to

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keep your account secure and ensure the platform performs correctly for you. Payment data linked to UPI, Paytm, and PhonePe transactions is processed through encrypted channels; we do not store full payment credentials on our servers. We use your data to operate your account, process withdrawals,
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send you account-related communications, and comply with obligations under applicable Indian law. We do not sell your personal data to third parties. Where we share data with service providers — such as payment processors or identity verification partners — those providers are bound by confidentiality agreements
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and may only use your data for the purpose we specify.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your personal data is used, want to request a copy of what we hold, or need to ask us to delete your information, our privacy…

Email Support Send your data request or privacy question to our dedicated privacy inbox. We acknowledge every request within two business days and resolve most within seven calendar days.

Live Chat Our live chat channel connects you directly with a support agent who can log your data query, confirm your identity, and escalate to the privacy team if your request needs specialist handling.

Account Portal Log into your damangames account, navigate to Privacy Settings, and submit a data access or deletion request directly. Requests submitted here are tracked and timestamped automatically.

DATA HANDLING PRACTICES

Six Ways We Protect and Respect Your Data

From the moment you create an account to the day you request deletion, every stage of how we handle your data is governed by a clear set of practices.

Encryption at Every Step

All data transmitted between your device and our servers — including UPI and PhonePe payment details — travels over TLS-encrypted connections. Stored account data is encrypted at rest and access is restricted to authorised personnel only.

Cookie Use Explained

We use session cookies to keep you logged in, preference cookies to remember your language and display settings, and analytics cookies to understand how pages are used. You can manage cookie preferences in your browser settings at any time.

Account Security Controls

Your account is protected by a password you set and, optionally, a second verification step via your registered mobile number. We alert you by email or SMS if a login is detected from an unrecognised device or location.

Data Retention Periods

We keep your account data for as long as your account is active. After you close your account, we retain certain records for the period required by applicable Indian financial and legal regulations, then delete or anonymise the rest.

Your Right to Access and Correct

You can request a full copy of the personal data we hold about you at any time. If any detail is inaccurate — a phone number, address, or identity document — you can ask us to correct it and we will do so within seven calendar days.

Right to Deletion

Where there is no legal obligation requiring us to keep your data, you can ask us to delete your personal information. Submit the request via the Account Portal or by emailing our privacy team, and we will confirm the outcome in writing.

Common Questions About Our Privacy Policy

These are the questions we hear most often about how damangames collects, uses and protects personal data. If you do not find what you need here, our privacy team is reachable through the contact paths listed above.

We collect your name, email address, mobile number and, where payment verification requires it, a government-issued identity document. We also log your device type and IP address for security and fraud-prevention purposes.

We share data only with service providers who need it to operate your account — such as payment processors handling UPI or Paytm transactions. Every provider signs a confidentiality agreement and is prohibited from using your data for their own purposes.

We retain financial transaction records and identity verification data for the period prescribed by applicable Indian law. Data not subject to a legal retention requirement is deleted or permanently anonymised once your account is closed.

Log into your account and use the Privacy Settings page to submit a data access request, or email our privacy team directly. We acknowledge requests within two business days and deliver the data package within seven calendar days.

Yes. Where no legal obligation requires us to keep a specific record, we will delete it on request. Submit your deletion request through the Account Portal or by email, and we will confirm in writing once the deletion is complete.

We use session, preference and analytics cookies. Session cookies are necessary for your account to function. Preference and analytics cookies can be disabled in your browser settings; doing so may affect how some features of the platform display for you.

Contact our support team immediately via live chat or email. We will temporarily secure your account, investigate the access logs, and notify you of our findings. If a data breach is confirmed, we follow mandatory Indian data-protection notification procedures.

How damangames Handles Your Personal Data

How to Contact Us About Your Data

Six Ways We Protect and Respect Your Data

Encryption at Every Step

Cookie Use Explained

Account Security Controls

Data Retention Periods

Your Right to Access and Correct

Right to Deletion

Common Questions About Our Privacy Policy

01 What personal data does damangames collect when I open an account?

02 Does damangames share my data with third parties?

03 How long does damangames keep my personal data after I close my account?

04 How can I request a copy of the data you hold about me?

05 Can I ask damangames to delete my personal data?

06 How does damangames handle cookies and can I turn them off?

07 What should I do if I think my account data has been accessed without my permission?

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